Connect. Learn. Reward. Retain

Connect. Learn. Reward. Retain

We deliver return on investments, and tell you exactly how we are doing it along the way. Sound simple but it makes the world of difference to our clients and their campaigns

Loyalty Strategy

Identify, target and track your most loyal customers revealing where, when and why they shop.

Acquisition

Connect with Customers: Attract new customers to your brand or product by promoting incentives through a range of digital marketing channels.

CRM

Develop Relationship: Develop new customer relationships and build on existing ones by providing compelling, tailored content that engages the right prospect at the right time.

Loyalty

Rewarding Customer Loyalty: Deliver highly-tailored rewards through personalisation and a single customer view, driving customer loyalty across all your sales channels at your chosen scale.

Advocacy

Rewarding Customers for Advocacy: Your loyal customers are your greatest asset for winning new customers and fostering loyalty. Motivate & reward top tier by creating and running a tailored, intelligent and successful referral program.

What Your Customer Want

75%

of customers are not happy to receive generic promotions

59%

of millennials say it is important for a loyalty scheme to have a digital option

63%

of consumers want to receive promotions via digital channels

What We Do

In short, we help your organization identify and act on opportunities gleaned from data insights – by ‘seizing the data’. We then propose a complete retention & engagement strategy that organizes all your data in a way that sheds light on how your customers behave and how best to engage with them.

  • Segmentation, profiling and modelling
  • Personalised recommendations
  • Customer lifetime value forecasting
  • Loyalty programme design
  • CRM and marketing strategy
  • Communication programme development
  • Functional specifications
  • Technical specifications
  • Campaign management
  • Customer experience design
  • Customer surveys
  • Programme implementation
  • Marketing Automation
  • E-commerce Real-time recommendation
  • Data strategy
  • Management and hygiene
  • Design, build and host databases
  • Single Customer View
  • Real Time Reporting
  • Customer facing applications
  • Business Application
  • Data visualisation
  • Customer facing operational databases
  • Bespoke development BDD / Mobile / Web
  • Web & Mobile Platform
  • POS Integrations

We are trusted by

Contact Us

Gurugram

B-17, Institutional Area, Sector 32,Gurugram, Haryana

Vancouver

B-17, Institutional Area, Sector 32,Gurugram, Haryana